Terms and conditions - Services

By booking or paying for our services, you accept these Terms and Conditions.

1. Booking and Payment

To book a session for a post-production service (mixing, mastering, or stem mastering) or a consultation (conducted via video call), full payment is required in advance.

Payment confirms the booking of studio time and the start of technical work. No session is considered confirmed until payment has been received and verified.

To book a recording and/or production service, a deposit is required, with the remaining amount due once the creation, composition, and recording phase is complete. It is this final payment that reserves studio time and technical work for mixing and mastering.

Prices, delivery times, and availability will be agreed in writing (email or web form) before payment.

2. Nature of the Service

All production and post-production services are personalized technical and creative processes, tailored to each client's audio material and instructions .

Results depend on the quality of the source files, the client's instructions, and the agreed technical objectives.

Subjective taste, genre trends, or personal preference are not objective measures of service quality.

Consultation services are educational and informational in nature and do not constitute legal advice. The information provided does not replace the professional advice of a lawyer or other legally qualified professional when such advice is required.

3. Delivery of Tracks

The client is responsible for sending audio files in the agreed technical conditions (format, sample rate, bit depth, headroom, sync, file naming, etc.).

Any errors, omissions, or deficiencies in the files may directly affect the final result. The studio is not responsible for problems arising from low-quality source material or files prepared incorrectly.

The client must ensure they hold the necessary rights and permissions to submit the material for processing. Any future copyright infringement will release the studio from any resulting liability.

4. Revisions

Each service includes 2 rounds of revisions at no extra cost. Additional revisions may be billed at current rates.

Revision requests must be submitted within 7 calendar days of delivery of the first version. After that period, the project may be considered complete and closed.

Revisions cover minor technical adjustments and, with few exceptions, exclude creative changes. They do not include complete structural changes, a new creative direction, additional tracks, or a substantially different mixing/mastering concept, unless agreed separately. 

Changes or additions to tracks may be billed at current rates.

For production or co-production services, 2 rounds of revisions are included before moving to the mixing phase. Additional revisions or substantially large changes are subject to the same conditions outlined above.

Vocal recording sessions do not include revisions. If the recording needs to be redone, full payment for a new recording session will be required, except in exceptional cases of human error on the studio's part, in which case it will be redone at no extra cost.

5. Refund Policy

Due to the personalized, intangible, and artistic/technical nature of the services, no refunds are offered once the first version has been delivered. A difference in personal taste or subjective expectations does not constitute a service failure or grounds for a refund.

For production services, the first version is considered to be the demo the client first receives. From that point on, no refunds will be issued, although the second payment corresponding to mixing and mastering will not be charged.

For vocal recording sessions and consultations, no refund will be offered once the service has been carried out.

The studio is committed to providing its services with professional diligence, following the client's technical and creative instructions and applying its professional judgment and experience.

Claims will only be considered in the following exceptional cases:

  • Verifiable technical defects in the final file (e.g., clicks, pops, digital artifacts, cuts, or file corruption).
  • Clear failure to meet technical delivery specifications previously agreed in writing (e.g., format, sample rate, or a loudness target when contractually specified).

In such cases, the studio will correct the issue at no extra cost. If a fix is not technically possible, a proportionate solution may be offered.

Outside of these cases, the service is considered to have been properly rendered.

6. Right of Withdrawal

The right of withdrawal provided for under applicable regulations (Royal Legislative Decree 1/2007 of Spain and EU consumer law) will apply; however, the right of withdrawal does not apply to services that have already been fully performed or that are personalized according to the client's specifications.

For services whose performance begins during the withdrawal period at the client's express request, the client may lose their right of withdrawal once the service has been performed, except as provided in Section 5.

7. Cancellations and Rescheduling

Booked recording and consultation sessions are blocked out for the client, and the reserved time cannot be offered to other clients. In the event of a no-show or a cancellation outside the established window, the studio may withhold all or part of the amount paid as a booking fee.

The conditions for cancellation, modification, or rescheduling are as follows:

  • More than 48h in advance: a new date will be booked at no extra cost. 
  • Between 48–24h in advance: a new date will be booked, and 50% of the payment will be charged to cover resulting costs/damages.
  • Less than 24h in advance: a new date will be booked, and the full payment will be charged again to cover resulting costs/damages.

8. Intellectual Property and Use of Material

For post-production services, the client retains all rights to their original musical works, compositions, and recordings.

In this case, the studio makes no claim to ownership of the client's music. The studio provides a technical/creative service only.

For production services, on the other hand, any involvement in authorship, composition, or economic rights arising from creative contributions will be established in advance and in writing through the corresponding agreement. This will vary depending on the level of involvement (full production, co-production, or ghost production).

In recording sessions where studio staff make creative contributions to the lyrics, melody, or composition, the corresponding involvement will be agreed in advance and in writing.

The studio may retain project files for internal archiving and backup purposes.

Use for promotional purposes (portfolio, website, social media, before/after examples, etc.) will only take place with the client's prior written consent.

Where agreed, at the time of release — whether under a record label or independently — the client agrees to credit the studio professionals involved in the project, in the form and with the attribution previously agreed (music producer, recording engineer, mixing and/or mastering engineer, etc.).

9. Limitation of Liability

The studio will not be responsible for:

  • The commercial or chart performance of a release
  • Distribution, label, or platform decisions
  • The effects of loudness normalization or encoding by streaming platforms (Spotify, Apple Music, Beatport, etc.)
  • Changes made by third parties after delivery
  • Data loss if the client has not kept their own backups

Once the final files have been approved and delivered, responsibility for distribution, uploading, and any further editing rests entirely with the client.

Nothing in these Terms limits liability where such liability cannot be limited under applicable law.

10. Governing Law and Client Status

When the client acts as a consumer, the applicable consumer protection regulations will apply, including any mandatory rules applicable based on their place of residence.

When the client is an individual acting within their business or professional activity, or a legal entity contracting the services within its business or professional activity, the relationship will be governed by Spanish law and by what has been agreed between the parties in the corresponding quote, contract, or documentation.

In the event of a dispute, court jurisdiction will be determined in accordance with applicable law. In relationships with professional clients or legal entities, the parties may expressly agree on the appropriate jurisdiction within the limits established by applicable law.

11. Acceptance of Terms

By booking services and making payment, the client confirms that they have read, understood, and accepted these Terms and Conditions, together with our Privacy Policy and any quote or written agreement relating to the specific project.

Danny Medin
Contact · info@dannymedin.com